CONTACT & SUPPORT

We're here.

Whether you’re considering your next trip, have a question about an existing reservation, or need help while traveling, start with your Reserve team.

ROUTINE - PLANNING

Planning something?

Need a second opinion? Considering two itineraries? Wondering about a destination, hotel, cruise, or safari? Your Reserve advisor is here as a resource.

ROUTINE - RESERVATIONS

Need help with an existing booking?

For planning, reservation changes, documentation, special requests, or other non-urgent matters.

URGENT - IN TRIP

Currently traveling?

If you're traveling and hit a material disruption, a missed connection, cancellation, denied service, safety concern, or same-day travel failure, use our designated urgent support channel.

Please reserve the urgent support channel for active, time-sensitive travel issues. Routine planning, future changes, and administrative questions should go to your Reserve advisor.

BEGIN HERE

Have something booked?

Send us the confirmation. We’ll review it and let you know whether it can be activated.

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DePrez Travel Bureau, Inc

145 Rue De Ville : Rochester, NY 14618

585-442-8900

Travel your way.

With the right people behind you.